Q: What types of food businesses use Wingman Kitchens?
A: We support a variety of food entrepreneurs including caterers, bakers, meal-prep services, retail CPG producers, food-truck operators, restaurants needing extra space for catering, pop-ups, ghost-kitchen brands, and delivery-only operations.

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Q: Where are your locations?
A: Wingman Kitchens has shared commercial kitchen facilities across Texas:

• Austin: 1023 Springdale Rd, Bldg. 1, Ste. I, Austin, TX 78721

• Houston – Aldine: 3000 Aldine Mail Rte Rd, Houston, TX 77039

• Houston – Garden Oaks: 5503 Pinemont Dr, Houston, TX 77092

• Missouri City: 4719 Lexington Blvd, Missouri City, TX 77459

• San Antonio: 10000 I-10, Ste. 220, San Antonio, TX 78230
   

Each location offers flexible kitchen spaces designed for different types of food businesses. (Wingman Kitchens)

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Q: What equipment and facilities are included?
A: Our kitchens are fully equipped with commercial ovens, ranges, flattops, prep tables, cold & freezer storage, and other essentials so you can “move fast, cook smart, and grow without the heavy overhead.  Each location has different equipment, please look at the location pages on the website to verify what it has.” (Wingman Kitchens)

 

Q: How flexible is the rental term?
A: We require a 3 month minimum term. Our pricing packages are flexible on a month to month basis, we just need 10 days notice before the next month to change them.  If you would like to cancel the arrangement, we need a 30 day notice before the next month. (Wingman Kitchens)

 

Q:  Do I need to bring my own insurance or permits?
A: Yes, you’ll need to comply with your local health department regulations and maintain required food-business insurance. We can support you with onboarding and guide you through regulatory requirements.  All businesses are required to have Food Liability Insurance. (Wingman Kitchens)

 

Q:  How do I get started?
A:  You begin by filling out our “inquire here” form on our website. From there you will be sent an e-mail to answer a survey, so we can best understand your needs. Once the survey is completed you will receive a $15 invoice for a tour deposit, this is fully refundable as long as you show up on time.  Once the invoice is paid then we will schedule a time to tour the kitchen they would like. If they decide they would like to move forward we will send over agreements.  The agreements come with a $350 minimum deposit or the equivalent of 1 month’s rent, whichever is greater.  After this is complete we will send a checklist of items to get set up.  This includes getting set up on our portal, filing for proper permits and final walkthroughs of the space, so everyone is on the same page of expectations.(Wingman Kitchens)

 

Q:  What are the costs?
A:  Pricing depends on the time of day, expected hours per month needed, and storage needs. If you need to bring in specialized equipment we will assess a fee for that to be stored in the space.  All pricing packages are listed on the website. https://www.wingmankitchens.com/prices

 

Q:  Do you have storage (dry, cold, freezer) on site?
A: Yes, we provide on-site storage options for dry goods, refrigerated and frozen items. Availability and cost depend on space needed and sizes of the shelves.

 

Q: What are the access hours?
A: We are a 24/7 facility.  Members can go in and out of the space at all hours.  They must book time on The Food Corridor if they plan on using prep tables or any cooking equipment.

 

Q: How is scheduling managed in shared spaces?
A: We use an online scheduling system so you can reserve your time slot, specific tables and specific equipment so that you know exactly what you are getting when you arrive.

 

Q: Are there additional support services or resources?
A: Yes, beyond facility space, we offer a community environment and support from experienced food-industry professionals to help you grow. (Wingman Kitchens)

 

Q: Am I sharing cooking space with other businesses?
A: Yes, our spaces are shared-use, which keeps costs lower and fosters a community of food entrepreneurs. You’ll have your scheduled time so you operate your production uninterrupted.

 

Q:  What happens if I need to scale up or take over more space?
A:  We’re built to accommodate growth. You can upgrade your plan, secure more hours, or switch to a larger space as your business expands.

 

Q: How clean is the facility and who handles maintenance?
A: Our facilities are professionally maintained and cleaned. We handle building maintenance; you handle your direct production cleanup. We’ll share our cleaning policies and expectations as part of onboarding.

 

Q: Can I host a pop-up or retail event in the space?
A:  Yes, depending on location and plan, you may use the space for food production, pop-ups, retail sampling, or other food-business events. Let’s discuss your use case to ensure compliance and logistics.

 

Q: What if I don’t know all the regulatory or licensing requirements?
A:  We’ll help guide you. We’ve supported many food entrepreneurs in navigating licensing, inspections, and operational readiness for commercial food production.

 

Q:  Can I bring my own equipment or customize the kitchen?
A:  In general yes, but any modifications or additional equipment must be approved in advance to ensure compliance with safety, hygiene, and facility policies.

 

Q:  What is the process to move in?
A:  Typical process:

• Submit inquiry, fill out the survey & tour space

• Select plan & sign agreement

• Provide required documentation (insurance, permits)

• Attend onboarding / orientation

• Schedule your first production time and start cooking
   

Q:  Are there any hidden fees?
A:  We strive for transparency. Your quoted plan includes core services; any extras (e.g., additional storage) will be clearly listed.  Processing fees are 2% for ACH and 4% for Credit Cards.

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Q: What happens if I need to pause or cancel my plan?
A:  We do not offer pauses to plans, you can always change to the lowest package.  If you need to cancel we need a 30 day written notice before the next month.

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Q:  Do you handle Central Prep Facility contracts for food trucks and trailers?

A: We can do this in Austin.  Please reach out to info@wingmankitchens.com for pricing and next steps.

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